Our trading history

Mobility Online is a trading name of Mobility South West LTD. Company No. 08132144

In business since 2012, our company has a long standing heritage of bringing premium, innovative mobility products to the UK market.

Over the years, we've honed our craft and have become familiarised with thousands of mobility products, building a roster of long-time, empathetic staff who love caring for, and matching customers with the right mobility equipment.

What makes us different?

With the UK's ageing population, there has been an explosion in the amount of mobility companies offering their products, and we understand it can be difficult to know whether you're making the right choice, both with the product and the service you will get afterwards.

The goal is simple: Save you money over the ludicrously expensive high street brands, while making our product range small and refined enough to ensure you can buy online with confidence, knowing if anything goes wrong, that you won't be left without help.

It can be tempting to buy the cheapest scooter or chair you see online, but with many of these companies disappearing as quickly as they pop up, we truly believe we provide the safest choice due to our long trading history and experience, while still providing the value you expect from an online shop.

Our ethos

As well as our excellent customer service, which includes free engineer callout and uplift on all mobility equipment, every product brought to mobility online has been chosen because if pasts our four key tests:

• Function: Is the product genuinely useful, and does it bring unique features to the market that sets it apart?
  
• Reliability: Has the product been built by a reliable manufacturer and is it robust enough for it's intended purpose?
  
• Value: Does the product present a better value to the customer than it's competitors?
  
• Style: Does the product stand out as looking more stylish than an average mobility product?